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The original item was published from 3/15/2021 3:55:00 PM to 3/15/2021 3:57:47 PM.

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Community News and Updates

Posted on: March 15, 2021

[ARCHIVED] Waterline break during the winter storm? Follow these steps to get a Water Bill Adjustment.

UB_water bill adjustment_

Due to a high volume of calls, the best way to the Utility Billing team is by email at UB@cityoflamarque.org. If you prefer to call and be prepared to wait on hold or leave a voicemail. Please be patient with us. The phone number is 409-938-9209.

Many citizens had water line breaks during Winter Storm Uri. If you had a pipe rupture and notice an abnormally high water bill, fill out the Request for Adjustment form and email it to Utility Billing  Department at UB@cityoflamarque.org.
Find the form here: City Website>Departments>Utility Billing>Utility Billing Forms>Adjustment Request or click http://www.cityoflamarque.org/.../Adjustment-Request-PDF.
Due to a high volume of calls, the best way to the Utility Billing team is by email at ub@cityoflamarque.org. If you prefer to call and be prepared to wait on hold or leave a voicemail. Please be patient with us. The phone number is 409-938-9209.
If you need help with the Water Bill Adjustment Form, please visit for help at 1011 Bayou Road during normal business hours. To make an appointment, call 409-938-9270.

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