The original item was published from 3/15/2021 3:57:00 PM to 4/16/2021 12:00:06 AM.

News Flash

Community News and Updates

Posted on: March 15, 2021

[ARCHIVED] Waterline break during the winter storm? Follow these steps to get a Water Bill Adjustment.

Due to a high volume of calls, the best way to the Utility Billing team is by email at UB@cityoflamarque.org. If you prefer to call and be prepared to wait on hold or leave a voicemail. Please be patient with us. The phone number is 409-938-9209.

Many citizens had water line breaks during Winter Storm Uri. If you had a pipe rupture and notice an abnormally high water bill, fill out the Request for Adjustment form and email it to Utility Billing  Department at UB@cityoflamarque.org.

Find the form here: City Website>Departments>Utility Billing>Utility Billing Forms>Adjustment Request or click http://www.cityoflamarque.org/DocumentCenter/View/3394/Adjustment-Request-PDF.

Due to a high volume of calls, the best way to the Utility Billing team is by email at ub@cityoflamarque.org. If you prefer to call and be prepared to wait on hold or leave a voicemail. Please be patient with us. The phone number is 409-938-9209.

If you need help with the Water Bill Adjustment Form, please visit La Marque Public Library 
for help at 1011 Bayou Road during normal business hours. To make an appointment, call 409-938-9270.